Faq

Q: How long need to ship the machines after order?
A: We have ready stock for some model machines, and other machines can be ready and shipped in 7 to 30 days after order.

Q: How long is your machine’s warranty period?
A: All our machines have one year guarantee for electrical parts and two years guarantee for mechanical units, starting from the finished installation.

Q: What can you provide for after-sale service?
A: Providing pictures and videos for the whole production, packing, and delivery; Providing 24/7 available technical support; Providing professional engineers to service overseas.

Q: How can I trust you for the first-time business?
A: We sincerely welcome you to visit our factory anytime, and please note our business license and certificates above. If you don’t trust us, we suggest using Alibaba Trade Assurance Service for all transactions to protect your money and assured service.

Q: What are your advantages?
A:1. Competitive price;
2. Excellent technical support;
3. Best service, including professional team and shipping with VIP cooperation;
4. Promised response within 12 hours and professional business manager answer your needs accurately;
5. Customized products and kinds of machines;
6. Providing related machines according to your needs.